The Client Area has 3 level of Users/Contacts.
Owner: is the main account who have full access to the Client Account, can assign other users and contacts.
User: depending the given permissions by the Owner they can access the Client Area and manage different things.
Contact: can receive email notifications and my submit tickets via email, depending the given permissions.
1- Login in your Client area at https://secure.plusplushosting.net
2- Click in the right top icon (person) then select Contacts in the drop down menu.
3- Click in the Choose Contact drop down list. Then select the contact to Edit or Add New Contact.
4- Complete the form and select Email Preferences.
5- Click in the Save Changes button.