The Client Area has 3 level of Users/Contacts.

Owner: is the main account who have full access to the Client Account, can assign other users and contacts.

User: depending the given permissions by the Owner they can access the Client Area and manage different things.

Contact: can receive email notifications and my submit tickets via email, depending the given permissions.


1- Login in your Client area at


client area login


client area login


2- Click in the right top icon (person) then select Contacts in the drop down menu.



3- Click in the Choose Contact drop down list. Then select the contact to Edit or Add New Contact.



4- Complete the form and select Email Preferences.

5- Click in the Save Changes button.

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