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Im not receiving the email sent by your system or support ticket replies  Print this Article

All the emails sent by us, from our client area system, like the invoices, support ticket replies, domains expiry alerts, client area password reminders, etc. are stored. If for any reason you havent received any of these emails or your spam system deleted it or for any other reason your unable to receive these emails you can read all of them from your Client area, follow as instructed below:

1- Login in your Client area at https://secure.plusplushosting.net

client area login


2- Go to the "Hello!" drop down link in the header then "Emails Sent" link.

client area emails

There you will see all the emails sent by our system.

Note: To check a support ticket status or reply to a ticket, go to "Support" --> "Tickets" section in the menu. There you will find all your support tickets and you can reply to any of them.

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