As we have announced on November 2020 (Click HERE to read the announcement) we will be upgrading our MySQL servers in our cPanel Shared Hosting servers from version 5.6 to 5.7.
This has been scheduled for February 5th after midnight GMT time.
If you have any script installed and running in your hosting account driven by MySQL, remember check with your developer or the script provider/support about the MySQL version compatibility.
We have some Frequently asked questions below.
Q.: Should i have to do anything on my end?
A.: You have to make sure your scripts are compatible with MySQL v 5.7 or newer. If you are using Wordpress, Joomla or any other script with a MySQL background, please make sure you are running the last version of those scripts. If you are unsure of the compatibility you can check with the script developers/documentation. Most of the last versions of the open source scripts already support MySQL 5.7
Q.: My site stop working after the upgrade, can you fix it?
A.: This is beyond our hosting support, depending each case we may provide a billable work support.
Q.: I have a custom script, will this update affect me?
A.: You have to contact your script developers for support.
Q.: Im using an old version of an open source script like Wordpress, Joomla, etc.
A.: Make sure to update your script before the scheduled MySQL upgrade date, also make sure to update the Theme, plugins, etc. in your script.
Q.: My site stop working after the upgrade can i revert it back?
A.: Unfortunately if the site stop working cause the unsupported MySQL version this can't be reverted, the MySQL upgrade is server wide and can't be reverted back to the previous MySQL version.
Thank you for your support.
