Knowledgebase

 Categories

 Desktop 35
Tutorial for setting up email on desktop Windows/Apple OS, etc
 Mobile 29
Tutorial for setting up email on iOS Apple/Android, etc

  Articles

Default email client configuration information and format
This is a quick guide about the default configuration information for an email client. The...
Im not being able to connect to the SMTP server. What can i do?
Before to open a support ticket. Please check the following tips, the 99% of the time any or many...
Is there any alternate port for SMTP?
Yes. Many ISP's start blocking the default smtp port (25) so we have opened an alternate port in...
Do you support SSL/TLS over SMTP?
Yes, all our shared hosting cPanel servers support SSL/TLS SMTP on port 465To configure your...
Email Forwarding blocked to certain domains
E-mail forwarding to the following service providers will no longer be permitted:# aol.com#...
Mail services default port numbers
Below you can see the different default port numbers for the mail services, please use them in...
Is there any limit in the quantity of emails i can send?
Yes, for security reasons we have limits in the quantity of emails each domain can send per hour....
WebMail Error - Security Policy Handling Failed
If you are logging into the Webmail and is showing the following message:Security Policy Handling...
Im able to see my emails in the webmail but im unable to download them with my email program
We have seen this many times, this is usually a problem with the email program and you can fix it...
My emails are downloading multiple times in my email program
First make sure you havent reached the hosting account or the email account space limit. This can...
Email forwarders are being flagged as spam or not being delivered
When you use email forwarding to forward your emails it is very likely that they can be flagged...