If, after 30 minutes, you have not received this e-mail, check the 'Current status' box in the SiteLock dashboard to make sure it is displaying your correct e-mail address. If necessary, edit the address by clicking on the pencil icon. If it is correct, click re-send to have the message re-sent. If the second attempt is still unsuccessful, check your spam filter to make sure the e-mail has not been flagged as spam, since Sitelock will be a new sender. If it has, make sure to add support@SiteLock.com to your contacts to ensure future communications are received. If none of these solutions works, please contact SiteLock support to further research the issue.
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