• Saturday, May 18, 2019

As you probably know already as we have been alerting about this since many months before and also with a popup alert in the Client Area when you login. The domains at one of our registrars had a price increase for this reason we gave the option to clients with domains in this registrar to transfer the domains to our other registrar to save. Many clients took action already and others simply decided to pay the increased price. To make sure all the clients are aware of this and also to remove that popup from the client area we wanted post this announcement in our Announcements section and also by email to each client. We are pasting again below the original text with more details.

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As we have announced last year, the .com, .net and .org domains from one of our registrars had a price increase (exponentially), the clients who have domains in this registrar have the option to continue paying the renewal of the domain with the increased new price or we can transfer they domains to our other registrar and extend the registration period paying our regular .com, .net or .org price. Please note the transfer process should be initiated at least 10 days before the domain expiry date, once expired the only option is renew it at the current registrar paying the corresponding price. If you are unsure if any of your domains (.com, .net and .org) are registered in this registrar please open a support ticket and we will let you know.

If you had a special agreement which includes yearly hosting + domain,  and those domains are registered in this registrar (the one that have increased the price) you will be able to continue this agreement ONLY transferring the domain to our other registrar (paying the initial transfer fee), otherwise you will have to pay for the domain renewal.

If you have any question feel free to open a support ticket.
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